A high performing multi Strat-hedge fund is expanding its Macro trading footprint and seeks a seasoned Application Support Engineer to build and own the front-office support function. This is a rare opportunity to shape a greenfield environment and work directly with investment professionals in a fast-paced, high-stakes setting.
Key Responsibilities:
- Lead support for Macro trading applications across production environments
- Manage incidents, outages, and stakeholder communications with precision
- Design onboarding workflows for new users, including access and limits
- Drive automation and process improvement across support operations
- Mentor junior team members and maintain robust documentation
- Collaborate with engineering and infrastructure teams to ensure system resilience
Ideal Candidate Profile:
- 5+ years in financial services application support
- Strong SQL and scripting (Python, Shell)
- Deep Unix/Linux experience
- Proven leadership in outage resolution and client-facing incident comms
- Solid understanding of order management workflows and trading systems
Package & Perks:
- Great Salary + plus performance bonus
- Private medical, dental, vision & life insurance
- Pension scheme, sports card, and educational reimbursement
Location: | new York, NYC, United Kingdom |
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Job type: | Permanent |
Emp type: | Full-time |
Job published: | 12-09-2025 |
Job ID: | 117877 |