Job Description

Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus

A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support function, with direct exposure to traders and a critical contribution to business continuity and platform stability.

The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and migrations—including the move toward Murex Cloud (MX.3 SaaS).

Key Responsibilities:

• Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities)

• Investigate and resolve technical, functional, and infrastructure-related issues

• Support the full trade lifecycle, including pricing, PnL, and risk modules

• Collaborate directly with front-office traders and business stakeholders

• Perform application restarts, log analysis, and server-level diagnostics

• Participate in weekend and on-call support (ad hoc, with future move to rota)

• Contribute to automation and tooling improvements

Required Skills & Experience:

• Must have front-office exposure, proven experience interacting with Traders.

• Proven experience supporting Murex (v2.11 and/or v3.1) in a production environment

• Strong working knowledge of Linux/Unix and SQL

• Understanding of FX and Commodities trade lifecycles

• Hands-on experience with monitoring tools (e.g. Splunk, Grafana, ITRS)

Desirable:

• Scripting skills in Python or Shell

• Exposure to cloud-hosted Murex platforms (MX.3 SaaS)

Additional Information:

• Location: London – onsite required initially; hybrid available post onboarding

• Working Hours: Shift-based (7am–3pm / 9am–5pm)

• Compensation: £100,000–£110,000 base + annual bonus

• Permanent, full-time position