What You’ll Do:

• Provide Level 1–3 support for a suite of e-trading applications in FX, Fixed Income, and Commodities
• Work shoulder-to-shoulder with traders, handling real-time pricing, trade flow, and latency issues
• Troubleshoot FIX connectivity, API issues, and low-latency server-side problems
• Liaise directly with developers and vendors to resolve high-priority incidents
• Contribute to automation efforts using Python, Bash, or Shell scripting

🧠 What You’ll Bring:

• Strong experience in Linux, SQL, and scripting (Python, Shell, or Perl)
• Working knowledge of FIX protocols, market data flows, and front-office trade lifecycles
• Familiarity with FX products (spot, forwards, options) and E-Trading environments
• Comfort navigating production support environments – think outages, latency, pricing anomalies
• Previous exposure to tools such as Bloomberg, FXAll, Broadway is a plus
• KDB knowledge is a big plus

💼 Who You Are:

• Proven background in front-office application support, ideally in eFX or electronic trading
• Comfortable on a trading floor—proactive, calm under pressure, and able to “own” an issue from alert to resolution
• Strong communicator and collaborator, both with internal stakeholders and external vendors

🧩 Why Join:

• Embedded with a high-performing front office team generating record-breaking revenue in Europe
• Work alongside leading technologists and quant developers in a low-latency trading setup
• Hybrid flexibility with a dynamic team culture