Media Asset Management (MAM) Integration Specialist
North America | New York or Toronto | with remote work options and hybrid work model
Join a leading provider of Asset Management (MAM/PAM/DAM) and Media Supply Chain solutions, working with the team who specialise in the technical implementation and support of these solutions and their integration with Tier-1 North American broadcast clients.
You will be configuring highly customisable workflows for on-prem, hybrid and fully Cloud native solutions, integrating third-party broadcast applications and working with cutting-edge containerized software. Key tasks also include system documentation, customer training, continuous process improvement and a seamless handover to support.
What you will do:
- Implement and support Media Asset Management projects
- Assist customers with requirements gathering, development, and system specifications
- Configure and maintain test and integration environments
- Provide technical support, system updates, and maintenance
- Work with internal teams (product, development, QA)
- Assist during project Go-Live phases and provide operational support
- Document systems and help train customer teams
- Participate in the global support hotline
What you'll bring to the table:
- Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent experience
- Experience in broadcast/media IT, preferably with MAM software
- Technical Skills
- Knowledge of media industry technologies and processes
- Proficiency in scripting/programming (JavaScript, C#, SQL, XML/HTML)
- Experience with Windows/Linux servers, Kubernetes, Networks, and Databases
+'s
- Familiarity with Elastic Stack or Open Search, Git, Docker, Ansible or Chef
- Other Skills
- Strong customer orientation and communication skills
- Ability to work independently and in teams
- Willingness to travel nationally and internationally
+'s
- German language proficieny