Job Description

Contract Rate: up to £825 per day

Location: London (hybrid 3 days per week in office)

Are you passionate about leveraging Machine Learning within analytics to drive commercial decisions? We're seeking an experienced analytics professional who can bridge the gap between ML systems and business insights in a dynamic B2C environment.

About the Role

This is a unique opportunity for someone who wants to work in the insights space while gaining hands-on experience improving ML systems. You'll thrive in our flat structure where your technical expertise will both influence and be amplified by those around you.

Key Responsibilities

Lead the end-to-end measurement strategy for customer contact initiatives, ensuring clear commercial impact
Drive continuous improvement through data analysis and experimentation
Work closely with stakeholders to demonstrate value
Guide decision-makers in becoming more data and ML-driven
Collaborate with engineering teams to define requirements for metric creation and reporting
Craft compelling data stories using accessible language and impactful visualizations
Required Skills & Experience

Technical Expertise

Proficiency in Python, R, SQL, and other coding languages
Strong foundation in mathematical principles
Experience with A/B testing, statistical significance, and hypothesis testing
Proven track record in campaign performance measurement and KPI scoring
Understanding of segmentation techniques
Digital & Business Acumen

Comprehensive knowledge of Digital ecosystem integration (Search, Content, Websites, CRM, Channels & Platforms)
Commercial awareness and ability to align analytics with business objectives
Experience working in Agile environments
Customer-centric mindset
Leadership & Communication

Outstanding communication and presentation skills
Ability to explain complex technical concepts to non-technical audiences
Strong problem-solving and critical thinking capabilities
Collaborative approach and team-player mentality
What Sets You Apart

We're looking for someone who:

Is comfortable rolling up their sleeves and diving into code
Can translate data insights into actionable business recommendations
Thrives in a collaborative, fast-paced environment
Has a passion for continuous learning and knowledge sharing
This is an excellent opportunity for a senior analytics professional who wants to make a significant impact at the intersection of ML and business strategy while working with cutting-edge technologies and practices.