Job Description

Senior Business Analyst – (Contract)

Location: London (Hybrid – 4 days in office)

Contract: Outside IR35

Overview

We are seeking a highly capable and experienced Business Analyst to support a strategic initiative focused on improving middle and back office operations. This role will act as a critical bridge between technology and business teams, helping to define, document, and align operational processes, particularly around cash management, collateral, and manual workflows currently reliant on Excel.

This is a strategic hire, not a delivery-only role. The successful candidate will bring gravitas, ownership, and domain expertise, and will be instrumental in shaping the future operating model.

Key Responsibilities

• Act as the liaison between technology and business stakeholders across middle and back office functions.
• Lead workshops and meetings, drive alignment, and document outcomes clearly
• Map current processes and define future-state workflows and operating models
• Identify and document gaps, inefficiencies, and opportunities for improvement
• Support the transition away from Excel-based processes to more structured, scalable solutions
• Produce clear, visual documentation (e.g. process flows, swimlanes, workflows)
• Work closely with stakeholders in London, Bermuda, and Nashville

Required Experience

• Proven experience as a Business Analyst within middle and/or back-office functions in financial services
• Strong understanding of cash management, collateral management, cash approvals, and related operational processes
• Experience working with manual, Excel-based workflows and helping teams transition to more robust systems
• Ability to create process maps, target operating models, and workflow diagrams
• Comfortable working in Agile environments with minimal documentation
• Strong stakeholder management and communication skills, with the ability to influence and align across departments

Desirable Attributes

• Tenacious, pragmatic, and flexible
• Able to take ownership and drive momentum independently
• Strong interpersonal skills with the ability to work across cultures and time zones
• Experience working in organisations with bespoke or in-house systems