Job Description
Senior Business Analyst – (Contract)
Location: London (Hybrid – 4 days in office)
Contract: Outside IR35
Overview
We are seeking a highly capable and experienced Business Analyst to support a strategic initiative focused on improving middle and back office operations. This role will act as a critical bridge between technology and business teams, helping to define, document, and align operational processes, particularly around cash management, collateral, and manual workflows currently reliant on Excel.
This is a strategic hire, not a delivery-only role. The successful candidate will bring gravitas, ownership, and domain expertise, and will be instrumental in shaping the future operating model.
Key Responsibilities
- Act as the liaison between technology and business stakeholders across middle and back office functions.
- Lead workshops and meetings, drive alignment, and document outcomes clearly
- Map current processes and define future-state workflows and operating models
- Identify and document gaps, inefficiencies, and opportunities for improvement
- Support the transition away from Excel-based processes to more structured, scalable solutions
- Produce clear, visual documentation (e.g. process flows, swimlanes, workflows)
- Work closely with stakeholders in London, Bermuda, and Nashville
Required Experience
- Proven experience as a Business Analyst within middle and/or back-office functions in financial services
- Strong understanding of cash management, collateral management, cash approvals, and related operational processes
- Experience working with manual, Excel-based workflows and helping teams transition to more robust systems
- Ability to create process maps, target operating models, and workflow diagrams
- Comfortable working in Agile environments with minimal documentation
- Strong stakeholder management and communication skills, with the ability to influence and align across departments
Desirable Attributes
- Tenacious, pragmatic, and flexible
- Able to take ownership and drive momentum independently
- Strong interpersonal skills with the ability to work across cultures and time zones
- Experience working in organisations with bespoke or in-house systems